M/s Credinox Solutions – finservy.com

Finservy, operated by Ms Credinox Solutions LLP, is committed to protecting your personal and financial information with the highest standards of security, transparency, and compliance.

This Privacy Policy explains how we collect, use, store, and protect your information when you use www.finservy.com and our financial consultancy services.

1. Nature of Business (Important Disclosure)

Finservy is a financial consultancy and service platform, assisting customers in:

  • Home Loans
  • Loan Against Property (LAP)
  • Business Loans
  • Personal Loans
  • Credit Score Improvement (CIBIL-related guidance)

⚠️ We are not a bank or NBFC.
We act as a facilitator/consultant, connecting users with regulated financial institutions.

2. Information We Collect

We collect only necessary and relevant data:

a) Personal & Financial Information

  • Full Name
  • Phone Number
  • Email Address
  • PAN / Aadhaar (if required)
  • Income & employment details
  • Property & loan-related details

b) Technical Information

  • IP Address
  • Device & browser details
  • Website usage behavior

c) Cookies & Tracking

Used to optimize performance and personalize experience.

3. Purpose of Data Usage

We use your information to:

  • Evaluate and process loan eligibility
  • Connect you with suitable banks/NBFCs
  • Provide advisory and financial solutions
  • Improve website performance and services
  • Send service updates and relevant offers
  • Comply with legal and regulatory requirements

4. Data Sharing & Disclosure

We maintain strict confidentiality.

Your data may be shared only with:

  • Banks & NBFCs for loan processing
  • Credit bureaus (like CIBIL) when applicable
  • Authorized service providers (CRM, analytics, tech support)
  • Government/legal authorities if required by law

🚫 We do not sell or rent your personal data to third parties.

5. Data Security Measures

We implement industry-standard safeguards:

  • Secure servers & encrypted data handling
  • Restricted internal access
  • Continuous monitoring for unauthorized activity

Despite our efforts, no system is 100% secure. However, we continuously upgrade our security practices.

6. Cookies Policy

We use cookies to:

  • Analyze traffic and behavior
  • Improve website speed and usability
  • Personalize user experience

You can disable cookies anytime through your browser settings.

7. Third-Party Links Disclaimer

Our website may contain links to external platforms (banks, partners, etc.).

Finservy is not responsible for:

  • Content
  • Privacy practices
  • Policies of third-party websites

8. User Rights

You have full control over your data:

  • Request access to your data
  • Request correction or updates
  • Request deletion (subject to legal requirements)
  • Opt-out of promotional communication

📧 Email: Contact@finservy.com

9. Compliance & Legal Framework

We align with:

  • Applicable Indian IT Laws
  • Data protection best practices
  • Financial industry compliance standards

We ensure all partnerships are with authorized financial institutions only.

10. Limitation of Liability

Finservy provides consultancy and facilitation services only.

  • Final loan approval depends on banks/NBFCs
  • We do not guarantee approvals, interest rates, or timelines
  • We are not liable for decisions made by financial institutions

11. Updates to Policy

We may revise this Privacy Policy periodically.

Updated versions will always be available on this page with a revised effective date.

12. Contact Information

Finservy
(A Unit of Ms Credinox Solutions LLP)

📧 Email: Contact@finservy.com
📞 Phone: +91 9052123435

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