Effective Date: [2025]
Credinox solutions (Finservy) (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our website, submit details through online forms (including Meta/Facebook/Instagram lead ads), or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, date of birth, mailing address, identification details (e.g., PAN, Aadhaar, Passport, Voter ID), financial information (e.g., income, bank details, credit history) when required for service facilitation.
Non-Personal Information: IP address, browser type, device information, cookies, and website usage statistics.
Lead Ads Information: When you submit your details through Meta (Facebook/Instagram) lead forms, we collect the information you provide (such as name, phone number, email) solely to contact you regarding our financial services.
Sensitive Information: Only collected when required by law or necessary to provide financial services, with your explicit consent.
2. How We Use Your Information
We use your information to:
Provide and manage financial services and solutions.
Process applications with partner banks/NBFCs/financial institutions.
Verify your identity and eligibility for products.
Improve our website, services, and customer experience.
Send important updates, offers, and service-related communications (with your consent).
Comply with legal and regulatory requirements (RBI, IT Act, and other applicable laws).
3. Sharing of Information
We may share your information with:
Financial Institutions & Partners: Banks, NBFCs and service providers for processing applications.
Regulatory Authorities: As required by law, regulation, or legal process.
Service Providers: Trusted third-party vendors who support our operations (e.g., IT, payment processing, data verification).
We do not sell or rent your personal data to third parties.
4. Data Security
We adopt industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, though some features of the site may not function properly.
6. Your Rights
Depending on applicable laws, you may have rights to:
Access, update, or correct your information.
Withdraw consent for certain data usage.
Request deletion of your personal data (subject to regulatory obligations).
Opt-out of marketing communications at any time by clicking “unsubscribe” in our emails or by contacting us directly.
7. Age Restriction
Our services are intended only for individuals aged 18 and above. We do not knowingly collect personal information from minors.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Regulatory Compliance
Finservy operates in compliance with applicable Indian laws and regulations. We partner only with authorized banks, NBFCs, and financial institutions for product facilitation.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Finservy
📧 Email: finservy.com@gmail.com
📞 Phone: +91 9949288202
🏢 Address: Credinox Solutions (Finservy.com), Royal Arcadia, Balkampet, Hyderabad,Telangana, India 500038